A blood cancer diagnosis doesn’t have to be confusing. We can help.
Our team of experts can help you understand your diagnosis and treatment options.
Connect with an Information Specialist
Blood cancer Information Specialists are U.S.-based, highly-trained and licensed oncology social workers and nurses who are ready to help you or your loved one navigate a blood cancer diagnosis and connect you to financial and social support information. We’re here whenever you need us.
Other ways to contact us
Contact us for disease, treatment, or support information and resources.
Call us: (800) 955-4572, Monday to Friday, 9 a.m.–9 p.m. ET. You can also call us outside of these hours, 24/7, leave a message and a blood cancer Information Specialist will call you back as soon as possible. You can also listen to recorded information about Blood Cancer United and our programs.
Chat with us Monday to Friday, 10 a.m.–7 p.m. ET
What we offer:
Personalized guidance: Our professionals can assist you in understanding your diagnosis and treatment options, managing side effects, and addressing emotional concerns.
Confidential support: Your interactions with our team are confidential, ensuring a safe and trusting space.
Accessible channels: Reach us through phone calls, email, online chats—choose the mode of communication that suits you best.
Your well-being matters: If you ever feel the need to talk, ask questions, or seek assistance, we are just a message or a call away. Your well-being is important to us, and we are dedicated to providing you the support you deserve.
We speak your language: Callers may request the services of a language interpreter. This service is available in more than 350 languages.
Other ways we can help
We can:
- Help you deal with the challenges of your diagnosis
- Provide you with information about treatment options
- Assist you in developing a list of questions to ask your doctor about treatment, including participation in a clinical trial. If appropriate, we can also help give you personalized help navigating a clinical trial.
- Support you in mapping out the best route from diagnosis through treatment and survivorship
- Give you information, resources, and support
We can:
- Help you communicate with members of your healthcare team
- Provide you with free education materials
- Connect you with a staff member at your local Blood Cancer United chapter who can identify local programs and resources for you
- Share national resources with you
What does an Information Specialist do?
If you have been diagnosed with a blood cancer, we are here to help with free information and support for people diagnosed with blood cancer, their loved ones, and caregivers.
We are here to advocate for you.
To be the best advocates for all people diagnosed with a blood cancer, we believe our staff and volunteers must represent different perspectives and reflect the diverse backgrounds of all the communities we serve. As an organization that stands against systemic racism, we have zero tolerance for bigotry, hate, and discrimination of any kind. We are committed to removing barriers to care and closing accessibility gaps for all patients and their families.
This service is for information only. Blood Cancer United does not give medical advice or provide medical services.
If you need information about your co-pay award, Blood Cancer United Financial Assistance Program status, or help with the online portal, please call (877) 557-2672, Monday to Friday, 8:30 a.m.–5 p.m. ET.
To make a donation or for general inquiries, please contact us here.
Sponsors and supporters
Support for this service provided by:
