Skip to main content
Real Female hairless fight against cancer at the beach

Medical Debt Case Management Program

Cancer care shouldn’t be a financial burden

Open Enrollment is Coming--Let's Get You Ready

We’re helping patients find options to address their medical debt.

Apply Now

Medical debt shouldn’t be an obstacle to treatment.

The Tackling Medical Debt Initiative helps patients and caregivers in two ways—through our Medical Debt Case Management Program and through advocacy for systemic change.

Learn more about addressing your

Medical debt here

Learn more about our

Tackling Medical Debt Initiative


The Medical Debt Case Management Program.

Let’s face it—no one chooses to have blood cancer, and nobody wants their treatment to be a financial burden to them or their family.

If you are currently facing medical debt, our Medical Debt Case Management Program offers free, personalized assistance to find options to help manage it. Check your eligibility.

Medical Debt Case Managers will work with you one-on-one to identify ways to reduce your current and future debt by:

  • Addressing financial concerns
  • Identifying resources
  • Assisting with insurance plan evaluation and enrollment
  • Navigating insurance benefits, denials of care, and out-of-pocket costs

If your medical debt has become unmanageable, our Medical Debt Case Management Program can empower you to address it. Apply now

Patient with medical debt

Eligibility Criteria

  • In active treatment for blood cancer, including active surveillance or follow-up.
  • a US citizen or permanent resident of the United States or a US territory.
  • Receiving treatment in the United States or a US territory.
  • In need of help with outstanding medical debt, affordability, or access issues related to a blood cancer diagnosis and/or treatment.

How to Apply

By Phone: 1-833-507-8036
Monday to Friday: 8:30 a.m. to 5:00 p.m. EST

Our case managers work individually with patients and their caregivers, which means there is a limited number of cases they can take each day. If you do not get into the program today, please continue to check back daily.

Patient with medical debt

Note: The program is not a debt forgiveness program, does NOT pay off medical debt, and cannot assist with debt that is in collections. Program case managers work with patients and offer ways to help manage current debt and prevent accumulating more.

The Tackling Medical Debt Initiative.

47%

of cancer patients and survivors incurred medical debt because of their care

25%

of adults say that in the past 12 months, they have skipped or postponed getting the health care they needed because of the cost

63%

of adults with healthcare debt cut spending on food, clothing and other basic needs

Change will only come by pushing for broader, systemic reforms to reduce the burden of medical debt for millions of patients. Our Office of Public Policy advocates at both state and federal levels for policies that ensure eligible patients can access hospital assistance and are spared the most punishing effects of medical debt.

  • In 2024, our advocacy helped secure 16 new state laws protecting patients from medical debt.
  • We also played a key role in advancing new federal regulations intended to keep medical debt off patients’ credit reports.

We’re working hard to support policies that cap medical debt interest rates, limit the sale of medical debt, prohibit reporting of medical debt to credit bureaus, and more.

But there’s so much more to be done.

I was thinking ‘what am I going to do? How am I going to pay for all of this?

Alberta

Blood cancer survivor

We are Blood Cancer United.

Everyone affected by blood cancer—patients, survivors, caregivers, researchers, advocates, fundraisers, everyone—has a story. Share yours.

Grace

Lymphoma Survivor

Greenberger et al. 2022. Blood Cancer Disc. T cell response and 3rd serological response.mRNA vaccine

Ellie

Leukemia survivor

photo of Patagonia

Shayne

Leukemia survivor

photo of Mount Killimanjaro

Matthew

Lymphoma & Leukemia Survivor

Survivor Latasha wearing bright yellow jacket, smiling

Latasha

Leukemia Survivor

Fast Company Brands That Matter 2022 Logo

Chase

Leukemia Survivor

Headshot of Chuck Pagano, Indianapolis Colts Head Coach

Chuck

Leukemia Survivor

Myeloma Link logo lock 10.26.22

Judy

chronic myeloid leukemia (CML)

Deanna

ALL Survivor

Cover - Teens Magazine

Donna

In memory

image of Shushan

Payton

Survivor

 

Brian

ALL Survivor

The Leukemia & Lymphoma Society (LLS) is now Blood Cancer United. Learn more.