Open Enrollment is Coming—Let's Get You Ready
We’re helping patients find options to address their medical debt.
Apply NowMedical debt shouldn’t be an obstacle to treatment.
The Tackling Medical Debt Initiative helps patients and caregivers in two ways—through our Medical Debt Case Management Program and through advocacy for systemic change.
Learn more about addressing your
Learn more about our
The Medical Debt Case Management Program.
Let’s face it—no one chooses to have blood cancer, and nobody wants their treatment to be a financial burden to them or their family.
If you are currently facing medical debt, our Medical Debt Case Management Program offers free, personalized assistance to find options to help manage it. Check your eligibility.
Medical Debt Case Managers will work with you one-on-one to identify ways to reduce your current and future debt by:
- Addressing financial concerns
- Identifying resources
- Assisting with insurance plan evaluation and enrollment
- Navigating insurance benefits, denials of care, and out-of-pocket costs
If your medical debt has become unmanageable, our Medical Debt Case Management Program can empower you to address it. Apply now
Eligibility Criteria
- In active treatment for blood cancer, including active surveillance or follow-up.
- a US citizen or permanent resident of the United States or a US territory.
- Receiving treatment in the United States or a US territory.
- In need of help with outstanding medical debt, affordability, or access issues related to a blood cancer diagnosis and/or treatment.
How to Apply
By Phone: 1-833-507-8036
Monday to Friday: 8:30 a.m. to 5:00 p.m. EST
Our case managers work individually with patients and their caregivers, which means there is a limited number of cases they can take each day. If you do not get into the program today, please continue to check back daily.
Note: The program is not a debt forgiveness program, does NOT pay off medical debt, and cannot assist with debt that is in collections. Program case managers work with patients and offer ways to help manage current debt and prevent accumulating more.
The Tackling Medical Debt Initiative.
47%
of cancer patients and survivors incurred medical debt because of their care
25%
of adults say that in the past 12 months, they have skipped or postponed getting the health care they needed because of the cost
63%
of adults with healthcare debt cut spending on food, clothing and other basic needs
Change will only come by pushing for broader, systemic reforms to reduce the burden of medical debt for millions of patients. Our Office of Public Policy advocates at both state and federal levels for policies that ensure eligible patients can access hospital assistance and are spared the most punishing effects of medical debt.
- In 2024, our advocacy helped secure 16 new state laws protecting patients from medical debt.
- We also played a key role in advancing new federal regulations intended to keep medical debt off patients’ credit reports.
We’re working hard to support policies that cap medical debt interest rates, limit the sale of medical debt, prohibit reporting of medical debt to credit bureaus, and more.
But there’s so much more to be done.
I was thinking ‘what am I going to do? How am I going to pay for all of this?
Alberta
Blood cancer survivor
Medical Debt Case Management
Frequently Asked Questions
Blood Cancer United’s Medical Debt Case Management Program provides one-on-one, personalized
support to empower patients to address their medical debt in the following ways:
- Address financial concerns, including managing existing medical debt and planning for upcoming
medical expenses - Identify resources such as charity care organizations or manufacturer patient assistance programs
that may reduce the financial burden - Assist with insurance plan evaluation and enrollment, such as Medicaid, Medicare, Marketplace
plans, and employer-sponsored health insurance - Navigate insurance benefits, denials of care, and out-of-pocket costs
Provide support with charity care, negotiations, invoice review, etc.
*Please note the program is not a debt forgiveness program, does not directly pay off medical debt, and cannot assist with debt that is in collections. Program case managers work with patients and offer ways to help manage current debt and prevent accumulating more.
Patients must meet the following criteria:
- Be in active treatment for blood cancer, including active surveillance or follow-up
- Be a US citizen or permanent resident of the United States or a US territory
- Be receiving treatment in the United States or a US territory
- Need of help with outstanding medical debt, affordability, or access issues related to a blood cancer diagnosis and/or treatment.
By Phone: 1-833-507-8036
Monday to Friday, 8:30 a.m. to 5:00 p.m.
Complete an Online Referral Form
*Please note that providing a quality patient experience to every patient we work with is our number
one priority. To ensure our case management team can provide the in-depth, hands-on support
required, we limit the number of new cases our case management team can accept each day. If you
call and are unable to get through, please call us back.
Caregivers and healthcare providers can apply on behalf of patients and serve as the primary
contact. Healthcare providers can also refer patients to the program and the Case Managers will
reach out to the patient.
No, providing a quality patient experience to every patient we work with is our number one priority. To ensure our case management team can provide the in-depth, hands-on support required, we limit the number of new cases our case management team can accept each day. If you call and are unable to get through, please call us back.
Once you enroll in the program, you will be assigned a case manager and will be provided with their contact information.
No, the Case Managers do not work with debt consolidation companies and are unable to assist with debt that is in collections.
Yes, you can apply for financial assistance if funding is available.
Please visit our privacy policy website at: https://www.BloodCancerUnited.org/privacy-policy
